499 Casino Terms & Conditions — Please Read Before Use

1General Terms & Conditions

These Terms & Conditions 499 Casino and serves as a legally binding agreement between the platform and its members. Using the 499casino.com website or mobile app constitutes acceptance of these terms. Please read the full document carefully before creating an account.

499 Casino is an international online gaming platform operating under a valid license. The platform offers users cricket betting, football betting, slots, Live Casino, and a range of other gaming services.

• These Terms & Conditions are written in Bengali. In the event of any discrepancy in a translation, the Bengali version shall take precedence.
• In addition to these terms, our Privacy Policy and Responsible Gaming Policy also apply.
• 499 Casino reserves the right to suspend or close any user's account at any time, without providing a reason.

2Account Registration & Management

To open an account at 499 Casino, you must register using accurate and truthful information. The use of false or third-party information may result in account suspension at any time, and any funds held may be forfeited.

• 1

  One Person, One Account: Only one account is permitted per person, household, address, or device. If multiple accounts are found, all bonuses will be cancelled and the accounts will be closed.

• 2

  Age Verification: No one under the age of 18 may open an account or play on 499 Casino under any circumstances. In cases of suspicion, identity documents such as a National ID or passport may be requested.

• 3

  Account Security: Keep your password and login credentials strictly confidential. You must not allow anyone else to access your account. If you suspect any unauthorized access, change your password immediately and notify our support team.

• 4

  Information Updated: If your personal details change after registration (phone number, email, etc.), update them via Account Settings or contact our support team for assistance.

3Deposits & Payments

499 Casino currently supports deposits via bKash, Nagad, and Rocket. When making a deposit, follow the instructions shown on the app or website carefully. Failing to provide the correct reference number may delay the credit to your account.

• Minimum Deposit Amount ৳ 500. There is no maximum limit, though larger deposits may be subject to additional verification.
• Deposits are usually credited within 5–10 minutes. If yours is delayed, contact support with a screenshot of your payment.
• Deposits from third-party accounts are not accepted — for example, a deposit made from someone else's bKash to your account will not be valid.
• Using borrowed funds via credit or debit cards for gaming is strongly discouraged.

4Withdrawal Rules

To withdraw from 499 Casino, you may first need to complete KYC verification. Smaller withdrawals are generally processed without additional checks, but larger amounts may require identity or bank details verification.

• Minimum Withdrawal Amount ৳ 500।
• Withdrawals are typically completed within 15 minutes to 1 hour. In exceptional cases, processing may take up to 24 hours.
• Withdrawals can only be processed to the same payment method used for the original deposit.
• Wagering requirements must be met before withdrawing from your bonus balance.
• If fraud or irregular activity is suspected, 499 Casino may temporarily place a hold on withdrawals.

5Bonus & Promotion Terms

499 Casino regularly offers a variety of bonuses and promotions, each with its own specific terms. Claiming a bonus means you agree to the conditions attached to that offer.

• Welcome Bonus: Available to new members on their first deposit only. Applicable once per account.
• Wagering Requirement: A wagering requirement must be met before withdrawing bonus funds. The standard wager is ×30 — meaning a ৳1,000 bonus requires ৳30,000 in total bets.
• Bonus Validity: The Welcome Bonus must generally be used within 7 days. Any unused bonus balance will be automatically forfeited once the validity period expires.
• Multiple bonuses cannot be used simultaneously unless the offer explicitly states otherwise.
• If bonus abuse is proven, the relevant bonus and any associated winnings will be forfeited.
• 499 Casino reserves the right to modify or cancel any ongoing promotion at any time.

6Sports Betting Rules

The following rules apply at all times when placing bets in the 499 Casino Sports Betting section. Failure to comply may result in bets being voided or winnings being disqualified.

• Once a bet is confirmed, it cannot be changed or cancelled — unless a cash-out option is available.
• If a match or event is cancelled, stakes for the affected bet are generally refunded.
• If a postponed match does not resume within the specified time frame, the bet will be voided and returned.
• If a technical error occurs in odds calculation, 499 Casino reserves the right to apply the correct market odds.
• If your connection drops during in-play betting, your bet will remain confirmed at the odds that were active at the time.
• If a suspicious betting pattern is detected, your account may be temporarily suspended for review.

7Fair Play Policy

499 Casino uses RNG (Random Number Generator) certified technology, meaning the outcomes of slots, live games, and all other casino games are entirely random and never predetermined. Neither players nor 499 Casino itself can influence the results.

Independent third-party auditors regularly review our game systems. The payout rate stands at 98% — one of the best in the industry.

8Prohibited Activities

The following activities are strictly prohibited on the 499 Casino platform. Violations may result in permanent account closure and forfeiture of all balances.

• Attempting to earn bonuses by creating multiple accounts.
• Placing artificial or automated bets to exploit bonuses (bonus abuse / bot betting).
• Betting using match-fixing arrangements or insider information.
• Using the platform for money laundering purposes.
• Making transactions using another person's account or payment details.
• Attempting to hack the system or exploit any technical vulnerabilities.

9Responsible Gaming

499 Casino believes gaming is a form of entertainment — not a source of income or a solution to financial difficulties. That is why we place the highest importance on responsible gaming.

• Set Limits: Daily, weekly, or monthly deposit limits can be set from your account settings.
• Taking a Break: Use the "cooling-off" period to temporarily suspend your gaming activity for a set period of time.
• Self-Exclusion: For a longer break, opt for self-exclusion — available from 6 months up to permanently.
• If you notice any signs of problem gambling, contact our support team right away. We're here to help.

10Changes to Terms & Dispute Resolution

499 Casino reserves the right to amend these terms at any time. A notice will be posted on the website for significant changes. Continued use of the platform following any update will be considered acceptance of the revised terms.

For any dispute or complaint, please contact our support team via live chat or email in the first instance. 499 Casino's decision will be considered final, though every complaint will be reviewed fairly and thoroughly.

All legal matters relating to these terms shall be governed by the laws of the platform's licensing jurisdiction.